Request a refund
Sorry to hear you feel you need a refund. If something didn’t go well, we’d like to understand what happened and make it right.
Please complete the form below, filling in every section. You should hear back from us within 7 working days.
Please read our privacy notice before you complete this form
We'll use these details to find your payment, review your refund request and reply to you. We ask for your NHS number only so we can identify you. Please don't include more health information than you need to in your reason. We keep payment records for six years.
Noodle is responsible for your information. We share it only with the providers that help us run this service and with anyone else mentioned above. You have rights over your information, including the right to access or correct it. You can raise a concern with us by email or with the ICO. Read our Privacy Policy.