Safe by design, always improving
Governance runs through everything we do, from our processes to our Board. We learn from every audit, outcome and piece of patient feedback – so care stays safe and keeps improving as we grow.
Higher standards. For everyone. We support consistent quality standards and CQC regulation for every ADHD and autism provider. It’s how we’ve worked from day one.
Regulated by the CQC
We’re registered with the Care Quality Commission (CQC) the independent regulator of health and social care in England.
Accredited and reviewed by
Governance in practice
A dedicated governance team oversees every part of our service, from first contact to ongoing care – reporting directly to our executive leadership.
We put patients first
Feedback from patients and families shapes how we work, and we act on what we hear.
We spot risk early
Our ISO 9001-certified quality system and real-time risk tools flag issues early, so we can act before they affect care.
We keep improving
Audit data, patient insight and staff feedback guide our ongoing quality improvement (QI) across every service.
We audit and investigate
Assessments are checked against NICE, DSM-5 and AQA standards. Every incident and complaint is investigated.
Holding us to account
Our governance leaders bring decades of experience across NHS services, national mental health policy and health tech. They set the bar, and make sure we meet it.
Dr Chris Abbott
Chief Medical Officer
Mason Fitzgerald
Chief Governance Officer
Duncan Gilbert
Associate Director of Quality
Ifeoma Scott-Emuakpor
Head of Clinical Effectiveness
Aradhana Rana
Strategic Delivery & Governance Lead
Clinical leadership
Every clinician is vetted, trained and supervised by our senior clinical leaders, so standards stay consistent from one appointment to the next.
Hiring and onboarding
Rigorous recruitment
All clinicians interviewed against core principles and applications reviewed to verify expertise
Comprehensive vetting
Mandatory completion and evidence of DBS checks and Right to Work before joining us
Registered clinicians
Regulated by bodies including The Health and Care Professions Council, The General Medical Council and The Nursing and Midwifery Council
Development and supervision
Training overseen by clinical directors
Comprehensive expertise and experience across healthcare settings and in medical education
Regular multidisciplinary training
Clinical supervision and training sessions frequently delivered with consultant psychiatrists
Supervised practice
Clinicians shadow live clinics before being signed off to practise independently as associates with us
A longstanding NHS partner
We work alongside ICBs to add capacity where it’s needed most, with the compliance, data and reporting commissioners rely on.
Compliant from day one
Fully compliant Right to Choose routes, with contracts and reporting that meet NHS requirements.
Built around local need
Phased plans aligned to local demand and capacity, so we add to local services rather than disrupt them.
Data you can plan with
Data-led modelling, mobilisation and implementation support, from first conversation to go-live.
In their words
'The assessment was so much more relaxed than I expected it to be. I'd built it up in my head as this really mentally taxing process, but there was never a point where I felt rushed or cut off. My assessor was so patient – and I talk a lot.'
'The assessment was so much more relaxed than I expected it to be. I'd built it up in my head as this really mentally taxing process, but there was never a point where I felt rushed or cut off. My assessor was so patient – and I talk a lot.'
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Looking for specialist ADHD or autism support for your patient? Discover how to make an NHS referral to Noodle.
Your questions, answered
What happens if something goes wrong?
We take all incidents, complaints and concerns seriously – each is reviewed to understand what happened and why. Where something needs to change, we put it right and share the learning across the team. If you'd like to report a concern, please get in touch.
How do you use patient feedback?
Patient feedback is a key part of how we improve. We regularly review comments, surveys, complaints and compliments to see what's working well and where we can do better. This feedback feeds into our governance processes. It shapes our service development, quality improvement and patient experience.
Is Noodle regulated?
We're regulated by the Care Quality Commission (CQC) – the independent regulator of health and social care in England. Strong governance and regular quality checks mean our care consistently meets CQC standards.
Who oversees quality and safety at Noodle?
Our quality and governance framework is led by our senior clinical leadership team and consultant psychiatrists. Regular reporting to senior management and the board keeps us accountable and helps us improve.
Something not right?
We take all incidents, complaints and concerns seriously. If you'd like to report a concern, please get in touch.
