In an emergency, call 999
Or go to A&E if you’re worried about an immediate risk of harm. Noodle is not a crisis service and we can’t give the right support in an emergency.
What to do if you need urgent help
I have a care plan
Call your crisis line
Use the number your healthcare professional gave you with your care plan.
Follow your care plan
It includes the emergency contact details you'll need right now.
Can't find your care plan?
Call your community mental health team and ask for a coordinator or duty worker.
I don't have a care plan
Call your GP practice
Ask for an emergency appointment. Note: it may not be until the next working day.
Go to your nearest A&E
Head there now if you don't feel able to keep yourself or someone else safe.
Call 999
Phone the emergency services – especially if you're hurt and may need treatment.
Support if you're not in crisis
Call 111 and select option 2 for 24/7 mental health support. In England, that's 111 (or 18001 111 for text relay, or the NHS 111 BSL service).
Call 111 if:
- Things that were already hard are getting worse
- You're facing a mental health issue for the first time
- Someone has self-harmed, but it isn't life-threatening
Not sure where to go?
Visit the Hub of Hope to find local, national, peer, community, charity, private and NHS support. We’re proud partners with Hub of Hope – the UK’s biggest mental health support directory.
Where to find additional help
Samaritans
Call: 116 123 (freephone) Welsh Language: 0808 164 0123 Open 24/7, every day of the year.
CALM (Campaign Against Living Miserably)
Call: 0800 58 58 58 5pm–midnight, daily
National Suicide Prevention Helpline UK
Call: 0800 587 0800 6pm–midnight, daily
Shout
Text: SHOUT to 85258 Confidential 24/7 text service
If you're a healthcare professional
Concerned about a patient in our care? Let us know and we'll follow up with you.
Someone's life is at risk – what should I do?
Call 999 or go to the nearest A&E straight away if you believe there's an immediate risk to someone's life.
No-one's life is at risk but I need urgent support from you – what should I do?
If you, or someone in your life, needs urgent support – see the 'What to do if you need urgent help' section above. If you're a healthcare professional – send us an urgent patient enquiry using the button above.
Get in touch with our team
If your enquiry isn't urgent, the fastest way to reach our team is live chat. Just click the icon in the bottom right of your screen, or click the button below to send us an email.
